Frequently Ask Questions

Why should I purchase from Truekare?

Truekare LLC is a Better Business Bureau Accredited Business, and is part of the BBB Online Reliability program. Only do business with BBB Accredited businesses to insure safe, secure online buying. Truekare strives to offer the finest quality products at the absolute lowest prices.

Can I order by Mail and pay with a Money Order?

Yes. Just click on Order by Mail on the left side of our home page for instructions. The fastest way to order our products is by using our online secure checkout system.

How will my product be shipped?

Via DISCRETE SHIPPING: All our products are shipped via U.S. Priority Mail in a Priority Mail box or plain brown box with no product information on the outside.

Will I receive catalogs and flyers in the mail after I make a purchase?

NEVER! Truekare does not sell our customer names. We never mail advertisements to our customers. We do not email advertisements to our customers. Period!

How do you measure bra size?

Figure Band Size
Using a measuring tape, measure underneath the bust to determine your band size. If the measurement is an even number, add four inches to calculate the band size. If the measurement is an odd number, add five inches to calculate the band size. That's because bra sizes don't come in odd numbers such as 35, so, for the sake of comfort, go up an inch instead of down an inch. For example, if you measure 29 inches, add five; your band size is 34.
Note: When measuring, try lifting the breast tissue up so the tape measure is snug on the rib cage.  Also, be sure it is not laying across your shoulder blades...  It needs to be around the small of the back, where your band should lay.
If  your 40C is riding up, Truekare would recommend trying a 38D bra...
Be sure and try plenty of styles until you get a good supported fit because all bras fit a a little differently for everyone.

Figure Cup Size
With your bra on, measure around the largest part of your bust line, then subtract the band size from that. For example, if you measure 36 inches and your band size is 34, the difference is two.

Figure It:
Each unit of difference between the band size and bust measurement represents a letter, or cup size. For example, the above difference of two means that cup size is B.

If bust measurement minus the band size is the same, the cup size is AA.
If the difference equals one, then the cup size is A.
If the difference equals two, then the cup size is B.
If the difference equals three, then the cup size is C.
If the difference equals four, then the cup size is D.
If the difference equals five, then the cup size is DD (E).
If the difference equals size, then the cup size is DDD (F).

How do I wash my forms?

Simply wash in a warm soapy water. Its best to use a mild hand soap, like Ivory. Then place the forms on a towel to air dry. You can wash all of our forms... including those with adhesive backs.

How long will the adhesive last?

On forms that have an adhesive back, the adhesive will last anywhere from 20 - 100 uses. This depends on type of use and type of skin. You can always buy more adhesive or form tape to hold the product in place.

How do I store my breast forms with adhesive backs?

Retain the protective cover. After each use, replace the protective cover and store forms in their storage trays.

Do you have more questions? Please don't hesitate to contact customer service with any other questions you might have. We would be happy to serve you.